How much does a Complaints Officer earn in South Africa?

The base salary for a Complaints Officer in South Africa is 281,800 ZAR
Also known as: Complaints Investigator, Complaints Specialist, Complaints Coordinator, Grievance officer, Customer relations officer.
A Complaints Officer earns pay in South Africa, though base salary varies with experience, sector, company type, size, and funding.

Total Market Compensation

Confidence Good

281,800 ZAR

Base Salary: 281,800
Avg Bonus: 0
Avg Stock Options: 0

Pay table

Salary, bonus, and stock data by level and years of experience

Level
P10 ()
P25 ()
P50 ()
P75 ()
P90 ()
Junior
-
-
-
-
-
Mid
-
-
-
-
-
Senior
-
-
-
-
-
Lead
-
-
-
-
-
Gross Salary,
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1 EUR = 20.13 ZAR | Updated date: 10 Aug 2025 | No of observations: 49

Market insights

Talent availability, demand trends, and gender breakdown

Supply and demand

Supply
- Professionals
Demand
- Job offers

Gender gap

Male - %
Female - %

Benefits

Most common benefits

Competitive advantages

Side benefits to attract & retain talent

Additional perks for a Complaints Officer in South Africa.

Statutory benefits

Mandatory benefits in South Africa according to the country’s regulations

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